Experience Internship

Technical Support & Systems Intern

Philips Authorized Service Center

May 2023 — Jul 2023 · Mumbai, India

Overview

During my internship at a Philips Authorized Service Center, I gained hands-on experience in the maintenance and troubleshooting of advanced medical imaging equipment. This role provided invaluable exposure to the intersection of healthcare technology and engineering.

Key Responsibilities

  • Hardware Diagnostics: Diagnosed hardware faults in medical imaging systems including CT scanners and MRI machines, contributing to improved equipment uptime
  • Calibration & QA: Executed precise calibration procedures and quality checks in accordance with industry safety standards
  • Failure Analysis: Collaborated with senior engineers to analyze failure logs and implement preventive maintenance strategies
  • Documentation: Maintained comprehensive repair documentation and service records, improving compliance tracking

Skills Developed

Medical Device Maintenance Hardware Troubleshooting Calibration Procedures Technical Documentation Quality Assurance

Impact

This experience reinforced my understanding of precision engineering in critical healthcare environments. The systematic approach to diagnostics and documentation I developed here continues to influence my work in software engineering.